Frequently Asked Questions
Timeless beauty secrets, modern convenience.
What makes Ancestral Cosmetics different from traditional beauty brands?
We bridge the gap between ancient wisdom and modern science by using time-tested botanical ingredients and traditional extraction methods that preserve the potency of every herb and oil.
Are your products safe for sensitive skin?
Yes, our formulations are crafted with high-quality, non-toxic ingredients and are free from synthetic fragrances, parabens, and sulfates to ensure they are gentle even on reactive skin types.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental United States. International shipping times vary by location, usually ranging from 10-21 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping costs, provided it is at least 50% full.
Are Ancestral Cosmetics products cruelty-free?
Absolutely. We are committed to ethical beauty practices and never test our products or ingredients on animals at any stage of production.
How should I store my natural skincare products?
To maintain maximum freshness and efficacy, we recommend storing your products in a cool, dry place away from direct sunlight and ensuring lids are tightly sealed after each use.